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    Patient Tools  /  Appointments

    Appointments

    Our office hours and guidelines for scheduling and canceling appointments.

    Appointments can be made by calling our office at 336-719-6100 or our direct scheduling line at 336-719-6119.

    As a courtesy to all of our patients, call ahead to schedule appointments so that we may keep waiting time at a minimum. If your condition or illness requires immediate medical attention, we work with you to provide care as soon as possible.

    Scheduled Appointment Availability

    Monday to Friday,
    7:30 a.m. to 5 p.m.

    If you are visiting us for the first time, arrive at least 15-minutes before your scheduled appointment. This gives you time to provide us with some necessary information.

    Confirmation and Cancellation

    A phone call is received from our appointment reminder system, reminding you of your upcoming appointment. If unable to keep your scheduled appointment, call our office 24-hours in advance. Your phone call is critical in helping us provide continuous care to all of our valued patients. If you fail to give us notice of your cancellation, the following policy is enforced:

    First missed appointment:

    No charge

    Second missed appointment:

    $25.00 charge

    Third missed appointment:

    $25.00 charge and possible dismissal from Novant Health Surry Medical Associates